Terms and Conditions
By paying a deposit to us you are agreeing to and have accepted the following terms and conditions for hire
The Provider : The Petite Booth Co
The Customer : The person booking with the Petite Booth Co for their event
1:1 Referes to the PDF invoice sent to the Customer. All details stated on the invoice will be taken as given unless otherwise stated
2:1 A £100 deposit is required to confirm any photo booth booking with The Petite Booth Co.
2:2 A 25% deposit is required to confirm any other service with The Petite Booth Co. With the exception of the Ferrero Rocher Custom Displays which require a £50 deposit
2:3 The deposit covers any administration costs and secures the service of The Petite Booth Co. This deposit is non-refundable. Reservations are strictly made on a first come first serve basis. Dates will only be secured upon receipt of deposit.
- Access, Space & Power
3:1 The customer will require permission from the venue and arrange suitable space for the service booked. We need approximately 8ft x 2ft to comfortably set up booths.
3:2 The customer is responsible for ensuring power is available at the venue
3:3 The customer is responsible for providing the correct address for the venue and the venue allows reasonable access for loading and suitable parking once the booth has been unloaded.
- Hire Period
4:1 We will arrive approximately one hour before the hire period is due to commence. If the customer requires an early set up time an idle charge applies. It is up to the customer to ensure that the venue agrees with to The Petite Booth Co. being in attendance at that time. We are happy to liaise with the venue.
4:2 The hire period will be for a set period but as specified in the invoice and as agreed with by both parties beforehand. We will commence at the agreed time and finish at the agreed time. If we cannot start at the agreed time due to poor access, or not being allowed access as required due to venue circumstances, we will keep our agreed end period time. If your event simply starts late or runs late, the period of hire will still be for the agreed period of times unless we agree to provide additional hours as per our additions or simply delay the start time.
4:3 The Petite Booth Co. agrees to have the service operational for at minimum of 80% during this period; operations may need to be interrupted for serving of the machines.
4:4 If the service is out of use for more than 20% of the hire period due to technical difficulties, we shall refund the customer accordingly to the amount of time the service is in operation in proportion to the amount paid for the hire period.
- Payment Terms
5:1 Following the payment of the deposit, balance of fees are due 10 days prior to the event date. Payment for additional services, images and products are made at the time of booking
6:1 Prices and specifications are subject to change.
7:1 The 1988 Copyright & Design Act – Section 77 & 80 assigns copyright of photographs/digital images to The Petite Booth Co. It is contray to the act to copy or allow to be copied photogprahs captured by the Petite Booth Co. by any means.
- Digital Files
8:1 All digital files remain the property of The Petite Booth Co. unless copyright has been purchased by the client for personal use only.
- Use of Photos
9:1 The customer agrees that all pictures taken in the Photo Booth can be uploaded to a web gallery, unless otherwise stated and exempt The Petite Booth Co. from responsibility of publishing these pictures.
9:2 Photos taken during the event may be used to assist with advertising and promotion of The Petite Booth Co. This may include printer matter as well as online images. We will not use any pictures that we think may cause offence or embarrassment to the people in the picture. We will remove any picture from our website if requested to do so. If the customer choses to have the Facebook upload option, you take responsibility of allowing users to upload pictures to their own Facebook page and the designated fan page
- Supplied Prints, albums & merchandise
10:1 The Petite Booth Co. takes the upmost care whilst producing supplied prints, albums and merchandise. Our products are subject to rigorous quality inspections and are dispatched in perfect condition. On receiving our product(s) the customer will have 7 working days to report any fault or problem due to shipping or handling. The Petite Booth Co. will recitgy any faults free of charge during this time period. Faults reported outside the 7 working days will bu subject to costs.
- Cancellation of services
11:1 The customer may cancel their contract with The Petite Booth Co. at any given time up to 30 days before the date of the event by sending written notice to The Petite Booth Co. The Petite Booth Co. will reimburse any monies paid less the deposit which remains nonrefundable. Cancellation less than 30 days before the event date will result in the payment in full.
11:2 Any request for a date change must be made in writing by the customer at least 30 days in advance of the original event date. Change is subject to booth availability. If there is no availabilty for the alternative date, the deposit shall be forfeited and event cancelled. Any cancellation will forfeit any deposit payment made.
12:1 The Petite Booth Co. will recover with prior agreement any cost of travel expenses where the event is at a distance of 25 miles or greater. Travel will be charge at 50p per mile
12:2 It may be nessasary with prior agreement to travel the evening before the event to avoid traffic and other problems. Also it may be required to stay overnight if an event runs late. The cost of accommodation shall be reimbursed from the customer with regards to late and distant events.
12:3 Food & beverages must be provided for all booth attendants where attendance is over 5 hours.
12:4 Any additional charges incurred will be reimbursed by the customer.
12:5 No additional travel charges will be incurred unless previously stated.
13:1 Any excessive loss or damage to props will incur a £5 charge per prop and will be reimbursed by the customer
- Events beyond our control
14:1 The Petite Booth Co. will make all reasonable endeavors to attend all of its events. Where circumstances make this impossible due to, but not limited to adverse weather, The Petite Booth Co. Will contact the customer or the venue as early as possible and a full refund will be made
14:2 The Petite Booth Co. will always try to arrive at the venue at the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdown, The Petite Booth Co will be happy to extend the end time of the hire to make up for the late start. If this is not possible we will refund the customer accordingly to the amount of time delayed by and in proportion to the amount paid for, for the service. We will however try our upmost to get to your event as soon as we can and always be in contact with the customer.
- Limitation of Liability
15:1 The Petite Booth Co. will in all instances act in what it considers to be the best interests of the customer and to take steps when required to act to protect the health and safety of users. Where sure actions lead to an early closure of the service, removal from service or other such action likely to cause dissatisfaction, The Petite Booth Co. limits any refunds to the amount of the original booking less the deposit. This applies in all cases. It in no way affects general public liabilities or employer liability insurance matters, which are covered separately.
15:2 In the unlikey event of total equipment failure or cancellation of this contract by either party or in any other circumstance, the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
- Termination of hire
16:1 The Petite Booth Co. will not tolerate any abuse or threatening behavior to any of our staff or abuse to our equipment. If this occurs, The Petite Booth Co. retains the right to terminate hire immediately. This applies equally to you the customer and your guests. The Petite Booth Co. may terminate hire in cases where our staff feel the equipment belonging to The Petite Booth Co. is in danger of being damaged or has been damaged due to the actions of unruly behavior of you or your guests. Wherever possible and reasonable to do so we will speak with you or the venue first to try and resolve the matter before any termination is enacted. If we do terminate for any reason, the full cost of hire will remain due and we will not issue any refunds for any period of hire not provided. Moreover, you the customer will be fully responsible for any damages caused by you or your guests or other attendees at the event to The Petite Booth Co. equipment howsoever caused, with the sole exclusion of The Petite Booth Co.